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Everything You Need To Know About Buying Furniture Online - Guide

Everything You Need To Know About Buying Furniture Online - Guide

Looking to buy furniture online? Buying furniture online is easy, but there are a few things you should consider before making a purchase! Today at Grayson Living, we prepared this guide to make your online shopping experience easier.

1. Make Sure You’re Buying From a Real Business

Always make sure you’re buying from a registered company. You should find a physical address, phone number, and proper e-mail address. Don’t trust a website if anything looks suspicious, for example About Page has some spelling errors or strange syntax. Check reviews online and their social media accounts.

2. Check If The Website Is Secure

Before providing your address and credit card details make sure the website you’re on is secure. The URL should begin with "https" instead of "http". That indicates that the site is secure. You might also see a lock icon next to URL - double-click the lock icon to review information about the site’s security measures.

3. Buy High-Quality Furniture For Less

Avoid buying low-quality furniture online - it may not last long. Online stores usually have more attractive prices than regular establishments. Take advantage of that and order higher quality furniture for not that much more as lower quality furniture available in stores. Online stores can afford to offer lower prices because the cost of running a physical store can be considerably greater than for an online store. Factors such as rent, payroll, electricity, fixtures, all contribute to the gross margin and overhead of doing business in a shopping mall or elsewhere.

4. White Glove Delivery

Don’t forget to check what kind of delivery options are offered. White Glove Delivery means that carrier delivery agents should unload and place items in the room of your choice. White-Glove service generally includes transporting your order up or down one flight of stairs, unpacking, removal/disposal of packing materials. This saves not only time but also stress - you can start enjoying the furniture as soon as it gets delivered. You don’t have to worry to spend extra time assembling and possibly damaging the furniture.

5. Refuse Delivery of Damaged Items

We do everything we can to ensure you’ll receive the product in the best condition, there are always things that may go wrong. Something may break during transit, or you might change your mind and want to return an item. Shipping fees may apply, and the industry average for a restocking fee is 35% of the cost of the item. If an item arrives damaged, refuse the delivery and take photos of the packaging. Make sure to take lots of photos of a damaged item still in the packaging. This will ease the process, because it proves that the item was damaged during transit, and the shipping company will be responsible for the return costs.




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