This Privacy Policy describes how Grayson Living, and our other companies, including Grayson Luxury, and Grayson Home ("Grayson Living", "we", "our", "us") collects, and uses the customer information. Our customers are important to us, and we know how privacy is important to you.

From time to time, Grayson Living will update the privacy policy of our company based on the feedback we receive. Grayson Living reserves the right to change this policy at any time, and will update this page accordingly. Please ensure this page is reviewed regularly for any changes in our policy. It’s a good idea to take a peek at the changes, so you know how we’re protecting your information when you buy from us.

Grayson Living is committed to ensuring that your privacy and personal information is protected. This privacy policy will notify you of what information we collect, how we use, store and protect it, how you can view and edit information being collected, what you can do if this policy is not met and how changes will be communicated. By sharing your information with us or using our website or mobile applications, you are agreeing to the policies stated.

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

How we use the information we collect

When you place an order with us, we may ask for some personal information, such as name, shipping address, telephone number, e-mail address, billing address, credit card number and expiration date. We use this information to:

• Process an order
• Verify your identity for payment authorization
• Contact you regarding your order status
• Ship your order to you
• Send you news from Grayson Living
• Provide you with an excellent shopping experience

When you place an order with Grayson Living, we'll transfer your name and address to your credit card company for confirmation to complete your purchase, and then to the third-party fulfillment center to deliver your order. We do not share your information with any third party outside this establishment other than as necessary to complete your request, such as shipping an order. We promise to never use your name and address for any other purpose, including selling it to mailing-list firms. Sometimes we do share blanket information and statistics about our customers with important business partners, but we’ll never reveal your individual details.

Cookies and related technologies

The ad platform uses cookies, tracking pixels and related technologies to provide our services for Advertisers. Cookies are small data files that are served by our platform and stored on your device. They enable us to identify your device when you move between different websites and applications, so that we can serve targeted advertising to you.

We may also drop cookies from our Advertising Partners for the purposes described above. The Advertising Partner cookies dropped vary by Advertiser implementation.

We may also collect demographic information for the purpose of site trend analysis. Any use of cookies is only to enhance user experience and is not linked with any personally identifiable information.

Reviews and Survey

We might ask you if you’d like to participate in a completely voluntary review. The information you give us is entirely up to you and typically includes your first name, along with a review of your Grayson Living experience and a review of the products you purchase. We use this survey information to improve the shopping experience for you and your fellow customers. Some answers might be posted on our site to provide information about our products to other users.

Opt-out policy

If you’d rather not hear from us, we won't take it personally! Just hit “unsubscribe” on our subscription status page and enter your information. You can also opt out by emailing us at csr@graysonliving.com.

Security

When entering sensitive data, such as credit card information, on our website, it is securely encrypted and transmitted. We have implemented physical, electronic and managerial safeguards to ensure your information is not disclosed or accessed without authorization.

Legal Disclaimer

The only time we’ll share your personal information is when required by law or with the good-faith belief that it is necessary in order to conform to the law. If you have any questions about this privacy statement, please contact our customer service department at csr@graysonliving.com or (888)432-4477.

Data Collected	How We Collect	How We Use It
Identifiers (e.g., name, email, phone number, IP address)	When you visit our website, place an order, or interact with our services	To process orders, verify identity, contact you, and improve your shopping experience
Commercial Information (e.g., purchase history, cart activity)	When you make a purchase or browse our website	To provide services, personalize your experience, and send cart reminders
Internet or Network Activity (e.g., browsing behavior, cookies, tracking pixels)	When you browse our website or interact with ads	To enhance user experience, improve marketing, and serve targeted ads
Geolocation Data	When you visit our website	To personalize offers and improve services
Reviews and Survey Data	When you voluntarily provide feedback	To improve products and services