Purchasing on Grayson Living

Our policies are designed to be fair to all parties involved, and we advise that you read them thoroughly and in their entirety. By purchasing goods from Grayson Living or participating in our website's services, you are agreeing to these Terms & Conditions as well as our Privacy Policy and Shipping & Retruns specifications. These Terms & Conditions may be changed or updated at any time without notice to you, and will be addressed here for your reference.

By consenting to Grayson Living’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.<\p>

For any questions, please text HELP to the number you received the messages from. You can also contact us at csr@graysonliving.com for more information.<\p>

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.

Arbitration and Class Action Waiver Agreement

Arbitration: By using or purchasing Grayson Living products or services, you agree that any controversy, claim, action, or dispute between you and Grayson Living arising out of or relating to: (a) these Terms, or the breach thereof; or (b) your access to or use of Grayson Living’s website or the services or the materials; or (c) any alleged violation of any federal or state or local law, statute or ordinance (each such controversy or claim, a “Claim”), shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association in accordance with its applicable rules.

Arbitration is a form of dispute resolution in which parties agree to submit their disputes and potential disputes to a neutral third person (called an arbitrator) for a binding decision, instead of having such dispute(s) decided in a lawsuit, in court, by a judge or jury trial. The arbitrator is obligated to issue a reasoned award in writing, including all findings of fact and law upon which the award was made. The arbitrator shall not have the power to commit errors of law, and the arbitrator’s award may be vacated or corrected through judicial review by a court of competent jurisdiction. Each party’s attorneys’ fees, expert costs, and other costs and expenses incurred in connection with arbitration will be borne by the party incurring such costs and expenses.

Arbitration: Claims shall be heard by a single arbitrator. Arbitrations shall be held in Los Angeles, CA but the parties may choose whether to appear in person, by phone, or through the submission of documents. The arbitration shall be governed by the Federal Arbitration Act (“FAA”) and by the internal laws of the California without regard to conflicts of laws principles. Any disputes in this regard shall be resolved exclusively by an arbitrator. If, but only if, the arbitrator determines the FAA does not apply, New York law governing arbitration agreements will apply. All disputes with respect to whether the foregoing mutual arbitration provisions are unenforceable, unconscionable, applicable, valid, void or voidable shall be determined exclusively by an arbitrator, and not by any court.Exclusion from Arbitration:Notwithstanding the terms of this Arbitration Agreement, you may choose to pursue a Claim in court and not by arbitration if you opt-out of these arbitration procedures within 30 days from the date that you first purchase any of Grayson Living’s products or services (the “Opt-Out Deadline”). You may opt out by mailing a written notification to 275 S La Cienega Blvd, Beverly Hills CA 90211. Your written notification must include (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes through arbitration. Your decision to opt-out will have no adverse effect on your relationship with [Brand]. You are responsible for ensuring Grayson Living’s receipt of your opt-out notice, and you therefore may wish to send a notice by means that provide a written receipt. Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Claim in arbitration

Class Action Waiver: You and Grayson Living agree that you may bring or participate in Claims against Grayson Living only in your respective individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Unless both you and Grayson Living agree otherwise in writing, the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated and may not otherwise preside over any form of a representative or class proceeding. Notwithstanding any other clause contained in this Agreement, any Claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator.

Shipping Terms

Grayson Living is not liable to you or any third party for incidental or consequential damages, expenses or losses related to your use of our site or sale or handling of goods, regardless of any warranties or disclaimers.

Price Terms

Any errors in pricing due to mathematical, numerical, typographical or invoice discrepancy, or errors in product description, dimensions, color, availability or other specifications may be subject to correction. We do not guarantee the accuracy, completeness, consistency or reliability of any information provided, and are not obligated to maintain current updates pertaining to any content, images or product description and details. We reserve the right to correct any inaccuracies and edit or cancel any related orders at any time.

California Proposition 65

California's Proposition 65 (Prop 65) entitles California consumers to special warnings for products that contain chemicals known to the state of California to cause cancer, birth defects, or other reproductive harm if consumers are exposed to such chemicals above certain threshold levels. While this law is only for California, because Grayson Living sells products to consumers in California, we are required to display the warnings.

California Customers:

WARNING: This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

Other Terms

Use of our website must be consistent with the intended use, and is not for any illegal or unauthorized purposes. The content of our website is the intellectual property of Grayson Living and is protected by copyright law. You may not copy, download, modify, adapt, reproduce, transmit, sell or distribute any of our content, including, but not limited to, copy, code, creative content, pictures or images, logos, characters, illustrations, trademarks or graphics.

All contact, inquiries and purchases made through our website or at our showroom are an offer to engage in a communication or transaction with you, and we reserve the right to refuse any such interaction at any time. By providing or publishing any user content, including, but not limited to, comments, reviews, messages, notes, suggestions or complaints, you agree that it is non-confidential, does not violate any privacy, publicity or intellectual property rights, and will be granted to Grayson Living for public use. Any user content in violation of these policies may be refused, altered or removed by Grayson Living at any time.

Information provided for contact or purchasing purposes, including any personal information or credit card information, must be accurate and complete. Any purchases made on our website will be charged in full upon purchase, including taxes and any additional services that may incur, such as production, shipping or assembly. Prices listed on our website do not include any taxes or additional fees, if applicable, and may vary outside of the continental U.S. We do not guarantee delivery at any specific time and are not responsible for delays in shipment or delivery.

These Terms & Conditions and any actions related thereto shall be governed in accordance with the laws of the State of California without regard to its conflict of law provisions.