White Glove Delivery is our Full Service Delivery and Set Up, and includes a delivery appointment, inside delivery with up to 1 flight of stairs, placement, assembly (if needed), and removal of large packaging materials. White Glove service does not include any modifications to the existing home, including but not limited to artwork or lighting.
Determined once delivery route is scheduled but are generally Monday through Friday 8am - 5pm local time
The delivery company will contact you once the merchandise is in route and will arrange an approximate time of delivery. Rush deliveries cannot be specified. Once the merchandise arrives in your area, the delivery company will contact you to arrange a more definite date and time. If you are unable to keep your scheduled appointment, you will be charged an additional rescheduling fee. Special circumstances to advise the carrier of:
A four-hour delivery window is required. Every effort will be made to deliver your merchandise within the four-hour window.
All packing materials will be disposed of properly.
We want your delivery to be smooth and uneventful. Please be prepared to make the following arrangements: