How We Are Different
IN-STORE EXPERIENCE
Browse online, then visit our showroom for an immersive shopping experience at our Beverly Hills showroom, backed by a 20+ year history of luxury furniture design.
Call Us: (888) 432-4477
Customer Service Hours
Mon - Sun: 6:00 AM - 5:00 PM PST
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Special Consideration
Teak and woven rope are natural outdoor materials that may develop variations in color, texture, grain, and finish over time. The Gray Teak finish is designed to naturally weather into a silver-gray patina, while the Washed Ever Teak finish features a hand-applied protective coating that will gradually wear with outdoor exposure, eventually revealing the natural teak beneath. Minor cracks, surface variations, and finish changes are normal characteristics and are not considered defects. To extend the life of the furniture, store cushions when not in use, use outdoor furniture covers, and rinse regularly if placed near pools or saltwater environments to remove chemical buildup.
See something you like? Request a sample by checking the information here to order your desired sample material.
Please note that some color variation in the photos of our furniture finishes, leathers, and fabrics may occur due to lighting and different resolution quality on computer devices.
Our product photography is taken under studio lighting, but actual conditions may vary. Natural light and low light settings can cause colors to appear differently from room to room.
If color is a critical factor in your purchase, please contact customer service before making your purchase. Additionally, customers can order material samples for most items prior to purchasing.
For more details, please check Frequently Asked Questions.
Return Policy
Grayson Living has a strict return policy, so please make your selection carefully. To initiate a return, submit a request by following this link. Eligible returns must be made within 7 days of the delivery date and will incur a 35% restocking fee, along with outbound and return shipping charges.
How Do I Change My Order?
Changes or cancellations must be made within 24 hours of ordering. After that, our standard return policy applies, including a 35% restocking fee and shipping charges for eligible returns.
For backordered items—those that are currently out of stock—cancellations must be requested no later than 30 days before the current estimated ship date. This excludes custom or made-to-order items, which cannot be cancelled once the order is placed.
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